PROJECT HISTORY
The challenge
Sheboygan needed to modernize its parking system to better serve its growing population and support its transit systems.
More Accessible Downtown Parking with HotSpot
How a mid-sized cities can effectively modernize their transportation services with digital parking solutions.
The solution
HotSpot introduced Fast Tap signs in public parking lots and integrated transit fare management through the HotSpot app, providing a seamless, digital solution for parking and transit.
The Impact
The integration of HotSpot's system made parking and transit more convenient, boosted local business foot traffic, and streamlined city resource allocation.
2,281
digital permits purchased via HotSpot Mobile App
$100,000
in parking revenues
$103,000
in transit revenues
The challenge
As the city of Sheboygan expanded and modernized, its parking system needed to keep pace with the changing needs of its residents and visitors. Traditional parking meters were limited in coverage, and the inconvenience of locating a meter could deter visitors from exploring the downtown area. Furthermore, there was a pressing requirement for a unified system that could cater to both parking and transit fare management within the city.
The solution
HotSpot brought forward a dual solution: the introduction of the Fast Tap signs in public parking lots and the integration of a transit fare management service. The Fast Tap sign system allowed customers to initiate a parking session without a meter, broadening the reach of convenient parking city-wide.
This user-friendly method enabled drivers to simply approach a payment kiosk within the lot if there was no meter present. Furthermore, drivers were presented with the option of paying for parking via the HotSpot app, adding an extra layer of convenience and adaptability to the city's parking management.
Going beyond parking solutions, HotSpot introduced a service that proved it was not just about where you left your car, but also about how you got around the city. Through the HotSpot app, users could now purchase transit fares, effectively turning their smartphones into proof of fare payment for any transit services owned or managed by the City of Sheboygan. This web-based service eliminated the need for physical fare tokens or cards, simplifying the process for both regular commuters and occasional visitors to the city.
The impact
The integration of HotSpot Fast Tap signs and transit fare management transformed the parking and transit experience in Sheboygan. Residents and visitors quickly adapted to the convenience of digital payments, enjoying a seamless transition from their cars to public transportation. Parking was no longer a hindrance but an integrated component of the city's transportation ecosystem.
The implementation of HotSpot's system served as a catalyst for increased foot traffic in downtown Sheboygan. As parking became more accessible, more people were encouraged to visit, boosting local businesses and the city's economy. Moreover, the improved parking system led to a better allocation of city resources, with fewer needs for parking infrastructure maintenance and reduced congestion.