The Westin Palace Hotel, Madrid

Arcadis has been providing consultancy related advice to both the hotel owner and operator during various stages of construction works, advising on work-related costs, and coordinating a list of suppliers with the main contractor and the architect. In addition, we have provided architectural services, procurement advice, and health and safety coordination. With these different aspects in mind and the resultant impact on the hotel in terms of scopes of works, we ensured that consideration was given to the fact that the hotel remained in operation. As business continuity was of paramount importance for our client, we set ourselves the goal of delivering an outcome that would allow guests to return to the Westin Palace as soon as possible. This has positively been achieved, with works completed ahead of schedule.

As the building has listed status as a Monument by the Ministry of Culture and as a BIC (Bien de Interés Cultural — site of cultural interest), we ensured that all the necessary construction licenses and permits were retrieved. This activity involved careful due diligence and experience, given the historical significance of the building. For more than a decade working with this building, our project management team were in a good position to advise and help the client navigate through the licence and permitting process.

The Westin Palace, Madrid now boasts new halls and meeting rooms to respond to the city's growing demand for conferences and events. Its rooms have also been equipped with the technology and comfort befitting a 21st-century 5-star hotel — all while maintaining the Palace Hotel's classical and elegant essence. Today as in yesteryear, The Westin Palace, Madrid is not only a beautiful building — it is also a modern and exclusive hotel; a benchmark of luxury in Madrid.