PROJECT HISTORY
The challenge
South West Water needed an AIP solution to support their PR19 business plans to ensure excellent customer service while preserving the environment
South West Water
South West Water Enhances Asset Management with Arcadis' Enterprise Decision Analytics
The solution
Arcadis EDA provided South West Water with a platform to optimize asset management, predict risk, and create cost-effective investment strategies.
The Impact
With EDA, South West Water achieved better decision-making, reduced expenditure, and enhanced investment scenario analysis.
The challenge
South West Water serves a population of approximately 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset, with additional water services to 0.5 million in the Bournemouth Water region since 2016. Surrounded by heritage coastlines and a National Park, South West Water must balance excellent customer service with environmental preservation. To help them develop their PR19 business plan, they needed a solution to optimise investment decisions and maintenance strategies across their infrastructure assets.
The solution
Partnering with Arcadis, South West Water implemented the Enterprise Decision Analytics (EDA) platform. This solution used modelling techniques to predict failure probability, consequence, and risk, optimizing models within EDA to minimize whole life costs. The system also employed deterioration profiles to forecast long-term asset performance. EDA enabled South West Water to create and compare different investment scenarios, providing a robust strategy to maintain and improve their services. The outputs of these models informed the PR19 business plan to the regulator OFWAT.
The impact
With EDA, South West Water gained better insights and more efficient processes, leading to higher confidence in decision-making. The platform evaluated pipe replacement benefits, considered leakage detection and pressure reduction, and provided a holistic view of total expenditure. This comprehensive approach ensured that investment decisions delivered the best value for customers and long-term asset resilience.
